Delete your account
Cancelling membership and deleting an account are different actions. Review the confirmation in your app before proceeding. This page provides information and cannot delete an account.
Before deleting, cancel or resolve upcoming bookings with your sitter or family. Account deletion does not notify them.
Where to start
Parents: open Family, then Delete account. The membership screen also has a Delete account option. Sitters: open Families, then Delete account. Read the confirmation before choosing Delete Account.
What changes
Deleting your login affects both Night Off apps if you use the same login for both. If another parent remains, your shared family, its subscription and history stay.
If you are the last parent, deletion is intended to close family billing and delete the family. Check that billing has closed; do not assume account deletion confirms every billing change.
Your sitter profile, availability, requests and sitter-side family lists are deleted. Other families keep the contact details they saved for you, marked as removed, and their own booking and message history.
Deletion is permanent. It does not promise immediate erasure from backups or other services.
If an error appears
We could not confirm that deletion finished. Some data may already have been removed. Retry deletion in the app. If checkout is in progress, you may need to wait before trying again.